Little Caesars Pizza Pretzel Crust TV Spot, 'Complaint Department'

Despite the complaint department being inundated, Big Pizza is more complacent than ever -- and the tone is set at the top: the boss encourages the call center workers, who pick up customer complaint calls and immediately hang up, by reminding them that "an unanswered call is no complaint at all." All the while, the workers gossip about the return of Little Caesars Pretzel Crust Pizza, mocking the smaller pizza chain for actually listening to customers. Little Caesars customers can now feel heard as the Hot-N-Ready Soft Pretzel Crust is now available for $6.