Genesys TV Spot, 'Instant Replay'

After getting reminded that the big game is on mere minutes, this man rushes to contact his cable company to upgrade his plan so he can watch it now. After the company misinterprets his request for a desire to cancel entirely, the man can't help but groan and exclaim that he just wants to watch the game. However, he's interrupted by two sports announcers, who illustrate to him in a clear play-by-play that all this confusion could have been avoided if he'd simply used Genesys contact center software.